Entry shock—also known as entry shock, practical shock, or industry shock—describes the often overwhelming experience faced by newcomers when they join a company. As noted by Wanous (1992), the initial entry phase, often referred to as the encounter stage, can be emotionally intense or even traumatic, and in extreme cases, may result in the employee leaving the organization.
This period is critical, as new hires are evaluated for their fit within the organization and its organizational culture. For newcomers, the greatest challenge is navigating the unfamiliar environment, processes, and interpersonal dynamics. Entry shock occurs as expectations meet reality, and the need for orientation becomes pressing.
Entry shock is an integral part of the broader socialization process—the transition that turns new employees into fully integrated members of the organization. A successful socialization process results in:
-
Increased job satisfaction
-
Strong identification with company values and goals
-
Higher retention and lower turnover
Addressing entry shock through structured onboarding, feedback, mentoring, and cultural integration efforts is essential for long-term engagement and performance.
« Back to Glossary Index
