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The hardest part of AI adoption isn’t the technology. It’s the fear.
Leaders keep making the same mistake: They announce sweeping changes, warn that AI will transform everything, then expect urgency alone to drive adaptation. It backfires. Instead of motivation, you get resistance, quiet panic and disengagement.
The numbers back this up. According to Stanford University’s Artificial Intelligence Index Report, Seventy-eight percent of organizations now use AI in at least one business function—up from 55 percent a year ago. But only 27% have achieved adoption across their entire organization. The human element remains the barrier.
There’s a better path. Success requires three commitments:
help teams navigate complexity without fear; protect human agency with effective guardrails; and reskill workers by redesigning work itself.
This isn’t about moving faster to beat competitors, but about preparing people to thrive when transformation hits. Employees flourish when they’re equipped to face change with confidence, not just told it’s coming.
See also: What does HR need to fulfill its new role as ‘strategic architect of wellbeing’?
Helping teams navigate complexity in AI adoption Co-author Dr. Darnell Billups
The toughest challenge in AI adoption is rarely technical; it’s the human response to uncertainty. Sweeping declarations
