Date & Time: Tuesday, January 27, 2026 at 3:00 pm ET
Speakers:
Will Guidara, Author of “Unreasonable Hospitality”
Description:
As the former co-owner of Eleven Madison Park in New York City, Will Guidara led the restaurant to the top of the World’s 50 Best Restaurants list in 2017. His impact was so undeniable, he serves as a co-producer of The Bear, an Emmy-winning series. How? Guidara built his career on an approach to customer service that goes beyond the basics, pushing creativity and innovation to deliver an experience for guests that isn’t just great, but unforgettable. This is the philosophy behind “unreasonable hospitality.”
In this webinar, Guidara breaks down how:
- to transform ordinary service into extraordinary experiences in any industry
- leaders can create a people-first culture built on feedback
- automated, easy-to-use tech empowers leaders to focus on their people — not HR processes
If you’ve ever wanted to add an exciting new dimension to your organizational culture, this webinar is one you won’t want to miss.
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This Program has been pre-approved for 1.0 (HR (General)) recertification credit toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Paycom is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. This program is valid for 1.0 PDC. For more information about certification or recertification, please visit shrmcertification.org.
