Onboarding refers to the structured process of integrating a new employee into a company, beginning at the moment employment starts. This process addresses professional, legal, and social aspects and plays a vital role in employee engagement and retention.
An employee may begin a new role:
-
As a newcomer to the company, entering a completely unfamiliar organizational environment, or
-
In a new position within the same company, where some familiarity already exists.
Regardless of the context, effective onboarding includes the following elements:
1. Employee Induction
Every new hire requires a thorough induction to gain a first impression of the company, their team, and their supervisor. A positive onboarding experience fosters motivation and retention, while a negative one can quickly lead to dissatisfaction, demotivation, or even early resignation.
2. Practical Tools and Resources
To support new employees, it’s advisable to provide:
-
A work-start checklist
-
An introductory brochure
-
A welcome package (if applicable)
-
Participation in a group onboarding event if multiple hires are made within a short time frame
-
Assignment of a mentor or sponsor to provide ongoing support
3. Expectation Management
New employees often face a gap between their expectations and the reality of the workplace—this can lead to a “reality shock”. Companies must help employees navigate and reconcile this adjustment to prevent disengagement.
4. Systematic Integration
A structured, step-by-step onboarding process is critical. Beyond conveying information and processes, social integration is equally essential to help the employee feel like part of the team and culture.
Successful onboarding goes far beyond administrative formalities. It lays the foundation for long-term employee success and satisfaction.
« Back to Glossary Index
