Date & Time: Wednesday, January 14, 2026 at 2:00 pm ET
Speakers:
Priyanka Mitraat, Vice President, Everest Group
Prachi Ahuja, Practice Director, Everest Group
Lynette Silva Heelan, International Practice Leader, Consulting at Workhuman
Description:
Recognition left untapped is ROI left on the table—but when activated strategically, it closes critical growth gaps. Recognition has evolved into enterprise-critical infrastructure; done right, it becomes a behavioral data engine that fuels productivity, retention, and culture at scale. With Human Intelligence, peer-enabled recognition, and predictive AI, HR leaders finally have the tools to see what drives performance and retention – and act on it in real time.
Based on new research from Everest Group and Workhuman, this session will explore how to break free from generic recognition models and build a system that drives measurable business outcomes.
You’ll learn how to:
– Diagnose and optimize your recognition strategy – Identify what’s missing in your current program, troubleshoot barriers to impact, and clearly communicate business value to leadership.
– Leverage real-time data and AI for smarter decisions – See how behavioral insights and AI can surface cultural risks.
– Scale culture with authenticity – Personalize recognition at scale while empowering peer-to-peer moments that build trust, connection, and belonging.
