5 questions (and answers) about employers’ obligations to remote workers


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Bryn Goodman is a principal and Traci Krasne and Nicole E. Price are associates in the New York City office of the national employment law firm Jackson Lewis P.C.

Whether managing employees who are traveling or those who regularly work remotely, it is important for employers to remain keenly aware of the legal pitfalls triggered by such arrangements.

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Bryn Goodman

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To mitigate risk, employers must proactively ensure compliance with a complex web of federal, state and local laws. Below are five considerations for employers with remote employees.

What are reimbursable business-related expenses for remote workers?

Employers need to be aware of where their employees are working remotely (even if the arrangement is temporary) and ensure they understand and comply with their obligations under federal, state and local law to provide reimbursements for business-related expenses. 

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Traci Krasne

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The Fair Labor Standards Act requires employers to reimburse employees for remote work-related expenses if those costs would reduce an employee’s earnings below the federal minimum wage or applicable overtime rates, even if the remote work arrangement is short-term or temporary.

In recent years, some states have enacted laws mandating reimbursements for necessary business expenses. These states include California, Illinois, Iowa, Massachusetts, Minnesota, Montana, New Hampshire, North Dakota and South Dakota — with specific considerations applicable in California and Illinois even if there were no direct out of pocket business expenses. Seattle has also adopted a similar requirement.

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Nicole Price

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These laws typically require employers to reimburse employees for business-related expenses incurred for an employee to work remotely, such as internet access, phone usage and office supplies. It is important to check the specific rules of the jurisdiction where the employee is working. For example, employers operating in California, Illinois and Seattle are required to prorate expense reimbursements when personal items or services — such as cell phones, vehicles or internet — are used for both business and personal purposes, ensuring that employees are compensated for the portion attributable to work-related use.

In addition, an employer’s obligations could vary depending on whether remote work is voluntary (if the employer maintains a physical office but the employee chooses to work remotely) or mandatory (if the business is entirely remote). Nevertheless, the savings on rent for office space will be offset by remote employees’ business-related expenses. Employers should maintain business expenses and remote work policies that consider the laws of the employee’s working location.

What are HR leaders’ obligations to track remote work hours?

As is the case with all employees covered by the FLSA’s overtime requirements, employers need to ensure they maintain effective procedures to accurately track and record nonexempt employees’ work hours. Indeed, even an employee’s voluntary decision to respond to work emails or perform other work outside of regular business hours must be recorded and compensated.

Employers have implemented various solutions to address this challenge but need to continuously review such solutions for compliance with evolving law. Some employers, for instance, have turned to software tools or programs, which can implicate privacy laws that could restrict the ability to use those tools. Employers also often set standard hours of operation in a designated time zone to ensure employees understand the parameters of companywide working time even while remote. Additionally, employers may wish to restrict email access on cell phones.

These practices must take into consideration the laws of the jurisdictions where employees work and should be in a written policy. Employers should also ensure their policies are consistently enforced.

What are employers’ tax withholding and reporting obligations for remote workers?

Remote employees are generally subject to the state and local laws where they physically work, not where the employer is based.

State income tax withholding could be triggered with only 14 days of work in certain states. Employers should monitor the threshold taxation requirements where remote employees are based, even if the company has no physical presence there. In certain circumstances, employers may need to withhold income taxes for two or more states.